Living in Spain can be very frustrating, in some things they are so efficient, but with couriers they are still in the dark ages.
We ordered our incubator from the UK, two reasons really, firstly they are far better quality and with automatic turning and secondly they are cheaper, so the incubator was duly dispatched, five days later we received a phone call to say there was a parcel for us and it had been delivered to the garage in our local village, now maybe there are two villages with the same name and same post code but I dont think so. Unfortunately the person who made the call failed to say which company they were, but the very nice lady in the garage phoned round a few of the couriers, of course, without a tracking number it was rather like looking for the needle in a haystack.
So I then tried to contact the company that I had bought from, only to find it's an 08 number, so not dial-able from Spain, so I had to phone a friend in the UK to get them to phone for me, the end result? no one knows where the parcel is!
So another incubator has been dispatched, and I have been tracking it, it is in Belgium, and the further information is that that was it's final destination, so apparently, Belgium has a place called Spain in it. I doubt it!
What we cant work out is why Spanish couriers are unable to deliver a parcel to the address on the label, we only live 4k from the village, it's not as though this is outer Mongolia, and I'm sure the delivery vehicles must be fitted with GPS. Maybe the drivers are afraid they will be eaten by wolves or attacked by bears or wild boar.